Step 1 > Create your supplier profile

Click here to create your supplier profile, username and password and get started.

If your business is already registered in Avetta, go to Step 2.

Step 2 > Connect to Port Waratah

In the ‘Find Connections’ search field, type Port Waratah.

Add the site and select Next in the upper right-hand corner.

Step 3 > Service Evaluation

Enter your ABN (if applicable) and complete a quick service evaluation to identify the services your organisation provides.

Select Next in the upper right-hand corner once complete.

Step 4 > Checkout

The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.

Enter your payment details and confirm your payment.

Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.

Step 5 > Port Waratah Prequalification

Select the Network button in the left-hand menu and get started on the prequalification requirements for Port Waratah. These may include, but not be limited to:

• • Company information and locations
  • Safety information
  • Insurances
  • Licences

Note: You will still be required to upload your Invitation to Register.  If you do not have an Invitation to Register, please contact your Port Waratah Contract Holder or [email protected].

Insurances and licenses will be verified by the Avetta team, who will reach out should any corrections be required.

Step 6 > Manual Audit / SMS Review (if required)

Depending on the work your organisation performs (as identified in Step 3), you may be required to complete a SMS review (Manual Audit), which is an independent desktop audit of your Work Health and Safety documents by a qualified WHS professional. The documents you’ll be asked to provide may include, but are not limited to:

• • WHS Policy
  • Safety Management System
  • Safe Work Method Statements/JSA/Safe Work Procedures
  • Risk Register
  • Training Matrices/Training Needs Analysis

Once complete, select Submit in the top-right corner.

Your manual audit assessment questions and submitted documents will be audited within ten business days of submission.  If corrective actions are required for you to meet compliance, you’ll receive an email from our auditors.

You must complete all prequalification requirements for Port Waratah before your company will be considered compliant.

To reach full compliance to work for Port Waratah, you must next register your workers.

Step 1 > Login to the Induction and Competency Management System

From the Connect system, select the Workers tile in the left-hand menu, then select Pegasus Workforce.

If you don’t immediately see the Port Waratah tile, click on the Add or Remove Portals and select the Port Waratah tile.

Step 2 > Add workers

Select Manage Roles and then Add New Employee to enter each worker’s details. Use each worker’s personal email address and mobile number, as they will receive important emails regarding expiring competencies and additional tools to access.

If your worker already exists, simply click on their profile.

Step 3 > Pay for worker registration, inductions, and access ID card

Pay for your worker’s registration and induction, and order their access ID cards to work for Port Waratah.

– Worker registration costs $76.76 + GST per person for the first year for the management of roles, verification of documents, and supply of card.

– Annual renewal costs $76.76 + GST per person

– Replacement cards are $34.50 + GST

A tax invoice will be supplied on payment.

Please note: Workers without Port Waratah site access cards will receive two when registered for the first time or booked for induction/re-induction: a card, and a blank card with a Port Waratah sticker to be used for site access

Workers with original Port Waratah site access cards will receive a card when registered for the first time or booked for induction/re-induction. Their existing Port Waratah card will still give them site access.

Step 4 > Add roles, upload documents and book training

You will next select your worker’s name to Add New Role and choose the role/s they’ll perform for Port Waratah.

Your selections will determine the competency documents (licences, cards and qualifications) you’ll upload in the system to prove your worker can perform the chosen role/s.

At this time, you will also book your worker’s online inductions. They will be emailed a link and login details.

Documents validation and applies roles

The documents you’ve uploaded during registration will be validated. You’ll be emailed if there are any issues and given a chance to update the information. Upon document approval and induction completion, the roles will be applied to your worker’s profile and their ID cards printed and sent. If the worker already has a Port Waratah access card, their details will be updated in the Port Waratah security system.

You may also wish to invite your registered employees to the Worker Portal, where they can manage their own compliance. Simply select the Invite Employee option from their profile. Visit the Worker Portal page for more information.

It’s important that you keep worker’s details up to date, and you’ll be emailed about expiring documents and information to stay compliant.

Start by registering your company – click REGISTER NOW button at the top of the page.

Refer to the information on this website to help you navigate and use the system, including the user guides at the top of the page and the instructions on the Registration Process page.

The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.

Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices

The annual subscription fee will be automatically deducted from your account at the time of renewal. If you are required to do an annual assessment, you will be notified to log back into Connect to resubmit.

If you believe you need a refund, follow the instructions here.

If you have questions about your invoice or membership, click here.

If you need to add additional users, click here for instruction.

If you choose the wrong Whitehaven site or accidently add another client, click here for instructions on how to remove the connection.

Worker Induction and Competency Management costs $76.76 + GST per person for the first year for the management of roles, verification of documents, online induction, and supply of card. Annual renewal costs $76.76 + GST per person, and replacement cards are $34.50 + GST. A tax invoice will be supplied on payment.

Company:

The documents you upload will depend on the work your company does for Port Waratah. They may include but aren’t limited to:

• Insurances such as Workers Compensation and Public Liability
• Workers Compensation Insurance
• Professional Indemnity Insurance
• Company Trade Licences
• Safety Management System (SMS) documentation or AS/NZS4801 compliance information

Workers:

The documents you upload will depend on the worker’s role, and may include::

• Passport-sized photograph
• Generic induction cards
• High risk licences
• Trade or tertiary qualifications
• Certificates or statements of attainment

Registration ensures workers are qualified to access Port Waratah sites. It allows you to keep your company and worker’s safety information up to date in one place online, and to ensure insurances, qualifications, licences and online inductions are always correct and current to work safely on site.

Benefits include:

• join an online database of trusted and qualified businesses and workers
• have higher quality work opportunities because you can prove you’re fit to work
• maintain an online, portable profile
• receive electronic reminders to stay compliant and ready to work
• have licences, competencies, inductions, and documents verified by qualified auditors and industry specialists
• manage your own profile – roles, competencies, and training – in the system at any time, 24/7
• access a support centre of industry and software specialists if you need help reaching compliance or navigating the system.
• enjoy a transparent cost model

Yes, your subcontractors will need to register their workers. They will only be validated when a Port Waratah contract administrator has given the company approval to operate on site.

Workers without Port Waratah site access cards will receive two when registered for the first time or booked for induction/re-induction:

• a card, and
• a blank card with a Port Waratah sticker to be used for site access

Workers with original Port Waratah site access cards will receive a card when registered for the first time or booked for induction/re-induction. Their existing Port Waratah card will still give them site access.

Please contact your company administrator to have your re-induction booked.

Workers with original Port Waratah site access cards will receive a card when booked for re-induction. Their existing Port Waratah card will still give them site access.

You can contact Avetta, who manages the system on behalf of Port Waratah. Visit Contact Us for details.

Yes, We offers an escalation procedure.

We understands that there are times when you’ll need your data application or access ID cards to be processed faster than our standard delivery time of two working days.

Click to review the Data Escalation Policy.

Please refer to the privacy policy.